1
How much is single entry?
In both our centres for single entry, adults cost £11 and under 16 is £9. Shoe hire costs £3.
2
Do I need to book online?
No, you can just come in to either of our centres and pay on the door.
3
Is there a time limit on my session?
Sessions are not timed in either of our locations. You can stay for as long as you would like.
4
What is the youngest age a child can climb?
We don't have a strict age restriction because bouldering is more about confidence. Height can be a limiting factor for children. We say in our Dundee centre the routes are roughly suitable for age 4+ as we have a kids circuit. The kids' circuit is coming soon to our Aberdeen centre.
5
Can I leave my child unsupervised to climb?
Inexperienced children under 16 years must be accompanied by an adult and supervised appropriately at all times whilst climbing. Those over 14 years can climb unsupervised if they can display good climbing etiquette and are proficient climbers. Climbing adults (over 18 years) can supervise one child at a time, adults who are not climbing can supervise 2 children at one time.
6
Do I need experience to climb?
No, over-18s do not need experience to climb. Bouldering is a sport whereby you need no equipment or certifications to give it a try. If you are new to bouldering our staff will show you what to do upon arrival. This will be a very brief tutorial and safety briefing. If you want extensive guidance you are best to book an instructor-led lesson. You can hire climbing shoes from us for your session.
7
Is there parking on-site?
Our Dundee wall has access to on-street parking (please be aware this is restricted during football matches - this is sign posted on neighbouring streets). Our Aberdeen centre has it's own car park, customers are not charged to park.
8
Is it card-only?
No, we accept card and cash payments. We also sell gift vouchers which can be used in either gym.
9
Is my membership valid in both centres?
Yes, full direct debit memberships are valid in both centres (inc. standard, off-peak, concession, student and family direct debits). 5 and 10 punch passes are also valid in both centres because they are valid for one year.
All other PAYG passes are not valid in both centres (they are only valid in the centre you bought them from). This includes single entry and 4-week passes.
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You can amend/cancel your membership by emailing memberships@block10.uk
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Terms and conditions apply.
10
Are there restricted areas in the centres?
In both our centres, customers and members of the public are kindly asked to not go behind our reception desk. In the Dundee centre, patrons under 16 are not permitted on the cross-fit wracks, cable machines, fixed-weight machines or free-weight equipment for their own safety.
11
When are the quieter times to climb?
In our Dundee centre our quieter times include during the day between 10am and 4pm and Tuesday and Friday evenings. The weekends are usually busy consistently. In our Aberdeen centre we do not know our busy times yet.
12
Can I wear my trainers to climb?
No. The only footwear permitted on the mats are climbing shoes. If you do not have your own, you can hire some from us. Other types of footwear or climbing bare-foot is strictly prohibited.
13
Are you pet-friendly?
Well-behaved pets are permitted in the Dundee centre but they MUST remain off of the mats. If owners allow their pets on the mats, they will be asked to leave. This is for safety purposes and strictly observed.
Pets are not permitted in the Aberdeen centre because there is no space for them.
14
How tall are the walls?
They are 4.5m in height, for this reason it is essential to make a controlled, careful descent when climbing. It is not recommended to jump.
15
Can I make a group booking?
Group bookings need to be made in advance. Our supervision policy dictates that 1 adult can supervise 2 under 14s climbing at one time. Therefore large groups of children climbing require that ratio of supervision unless they have booked an instructor-led session. This can be done by emailing dell@block10.uk.